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Education Esports: Academic Gaming Solutions
Home
LED
PARTNERSHIPS
Events
Community
Shoutcasting
Event Uniforms
More
  • Home
  • LED
  • PARTNERSHIPS
  • Events
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Terms and Conditions

  

Privacy Policy

Effective Date: January 2, 2025

Introduction

Education Esports, LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website http://educationesports.com ("Site"). By accessing or using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you register, subscribe to our newsletter, contact us, or make inquiries, we may collect personal details such as your name, email address, phone number, and organization details.
  • Usage Data: We automatically collect information about how you interact with the Site, including IP addresses, browser types, operating systems, pages viewed, and the time spent on various sections of the Site.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies (like web beacons) to enhance your experience, track user activity, and personalize content. You can manage cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Site and services.
  • To communicate with you, including sending newsletters, updates, and promotional materials (if you’ve opted in).
  • To respond to inquiries, customer support requests, and feedback.
  • To monitor and analyze usage trends and preferences to improve our content and offerings.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating the Site and delivering services (e.g., web hosting, email services, payment processors). These providers are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, and safety or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, please be aware that no method of online transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • Access and Correction: You can request access to and correction of the personal data we hold about you.
  • Opt-out of Communications: You can opt-out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in emails or by contacting us directly.
  • Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.

7. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Return and Refund Policy

 

Return and Refund Policy

Effective Date: January 2, 2025

At Education Esports, LLC, we are dedicated to delivering exceptional services and ensuring customer satisfaction. This Return and Refund Policy outlines the conditions under which refunds may be requested and processed.

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • Service Not Delivered as Promised: If the service provided does not meet the specifications or expectations as outlined in the agreement, a refund may be considered.
  • Service Cancellation: Should you cancel a service before its commencement, a refund may be granted in accordance with the cancellation terms specified in the agreement.
  • Dissatisfaction with Service: In the event of dissatisfaction with the quality of the service rendered, please contact us within 30 days of the service being provided. We will work diligently to address your concerns, which may include re-performing the service, offering additional services at no extra charge, or issuing a refund based on the circumstances.

2. Non-Refundable Services

The following services are non-refundable:

  • Completed Services: Once the service has been fully completed or delivered, refunds are generally not available, except where the service did not meet the agreed-upon terms.
  • Deposits: Any deposits made towards services are non-refundable unless otherwise explicitly stated in writing.

3. Refund Request Process

To request a refund, please contact us at contact@educationesports.com within 30 days from the date the service was provided. Your refund request should include the following details:

  • Your full name and contact information
  • A clear description of the service provided
  • The reason for your refund request
  • Any relevant supporting documentation (e.g., contracts, communications, receipts)

4. Refund Processing

Refund requests will be evaluated on a case-by-case basis. If your request is approved, refunds will be processed within 30 business days, and the refund will be issued to the original method of payment. You will be notified once your refund has been processed.

5. Policy Amendments

We reserve the right to modify or amend this Return and Refund Policy at any time. Any updates will be posted on this page, with an updated effective date.

6. Contact Information

For any inquiries or concerns regarding this Return and Refund Policy, please contact us at:

Education Esports, LLC
contact@educationesports.com

Copyright © 2024 Education Esports: Academic Gaming Solutions - All Rights Reserved.

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